Shipping & Returns
Questions Regarding Your Order
If you have any questions or concerns regarding your order, please email us at shipping@cbumfitness.com.
Returns and Exchanges
We accept returns and exchanges on all their orders as long as the item is in its original and sell-able condition. We accept exchanges up to 30 days after purchasing the item.
Note that returned products must be in new conditions, unworn and with original packaging to qualify for a refund.
In order to return an item please mail it back to the address below and a hand-written message that states if you would like to return or exchange the item. For exchanges, please write the color and size you would like to exchange the item for. If the item is out of stock upon arrival, you will be refunded for the order. The customer will be responsible for return shipping costs.
Unfortunately, we cannot accommodate size changes or exchanges if/when the products are sold out.
Attn: Cbum Fitness USA
850 3rd Ave
Suite 411
Brooklyn, NY 11232
Once we receive your package back, please give us 1 week for us to process your return and exchange.
International Orders
I unfortunately have no control over custom fees and they vary from country to country. Your country may tax your package/goods upon its arrival into the country and it's not apart of the shipping costs. Customers are responsible for paying all custom fees and taxes.
Shipping and Handling
All orders are processed and shipped within 2-4 business days and are typically delivered within 7-10 business days.
For International orders, they are shipped within 2-4 business days, but it can take up to 15 days following order processing for delivery through local post. If you package is marked as delivered in your country, but you have not received anything, please call you local post and they will be able to assist. For some reason, they mark the package as delivered when it arrives at your local post office.
Any orders placed on the weekends or the holidays will be shipped on the following business day.
If you do not receive a shipping confirmation email within 4 business days, please contact shipping@cbumfitness.com.