Shipping & Returns

Questions Regarding Your Order

If you have any questions or concerns regarding your order, please email us at shipping@cbumfitness.com.

Returns and Exchanges

We accept returns and exchanges on all their orders as long as the item is in its original and sell-able condition. We accept exchanges up to 30 days after purchasing the item.

Note that returned products must be in new conditions, unworn and with original packaging to qualify for a refund.

If you'd like to process a return, please go to https://pietra.store/s/cbum/returns and enter your order number and shipping address zip code. You'll need to indicate the item(s) you wish to return. Our system will then generate a shipping label that you can use to ship the item(s) back to our warehouse. The customer will be responsible for shipping costs. 

Unfortunately, we cannot accommodate size changes or exchanges if/when the products are sold out.

Attn: Cbum Fitness USA
Pietra Fulfillment
167 Bucks Industrial Rd
Statesville, NC 28625
(803)-706-6594

Once we receive your package back, please give us 1 week for us to process your return and exchange.

International Orders

I unfortunately have no control over custom fees and they vary from country to country. Your country may tax your package/goods upon its arrival into the country and it's not apart of the shipping costs. Customers are responsible for paying all custom fees and taxes.

Shipping and Handling

All orders are processed and shipped within 5-7 business days and are typically delivered within 7-10 business days.

For International orders, they are shipped within 5-7 business days, but it can take up to 15 days following order processing for delivery through local post. If you package is marked as delivered in your country, but you have not received anything, please call you local post and they will be able to assist. For some reason, they mark the package as delivered when it arrives at your local post office.

Any orders placed on the weekends or the holidays will be shipped on the following business day.

If you do not receive a shipping confirmation email within 4 business days, please contact shipping@cbumfitness.com.